Frequently Asked Questions
About St Joseph Media eStore
St. Joseph Media eStore is the best source of special issues and back issues published by Toronto Life, Fashion, Canadian Family and Weddingbells. Look to us for a convenient way to shop the newsstand from home or work. Visit often to order your favourite magazines!
Click here for contact information.
We do our best to ensure that all of the titles we feature are in stock at our warehouse, ready to ship to you. However, there are instances beyond our control that may prevent us from having a magazine or other product in stock. If this happens, please be assured that we are hard at work rectifying the situation, and we will fulfill the sold out product as quickly as possible. In the meantime, we will ship the remainder of your order without delay. If you have specific questions, please contact us directly.
Your Shopping Cart
When you're ready to purchase a particular item, simply click on the "Add to Shopping Cart" button, and that item will be placed in your electronic shopping cart. Please note, however, that if you leave our site without completing your order, all items in your shopping cart will be deleted. We're sorry we can't hang on to them for you until you come back, so we hope you'll decide to order them the first time around.
In order to provide better pricing to our customers, we occasionally offer additional discounts or free shipping through promotion codes found in selected mailings or emails. To take advantage of such an offer, enter the promotion code at checkout where prompted and click "Submit". After the screen refreshes, check the order total, enter your credit card information, and click "Order Now". If you have further questions, please contact us directly.
Methods of Payment
We accept Visa, MasterCard, and American Express credit cards. We're sorry, but we cannot bill you for items you wish to purchase via St Joseph Media eStore Store.
Tax is applicable in the following:
NB, NF, NS, QC, MB 13% HST/QST
Elsewhere in Canada, 5% GST
Regular Shipping charges Canada + USA
For Canadian orders between $0.00 and $19.99, shipping will cost -$3.99 for ON, $4.99 for NB, PEI, NS, QC, MB, SK & AL. $5.99 for NF & BC and $6.99 for YK, NT & NU. Shipping is FREE for Canadian orders totalling $20.00 or more
For US orders, shipping will cost $10.00 per address.
Shipping charges are applied per each individual mailing address. Subscriptions purchased are excluded from total order value calculations as shipping is already included in the cost of a subscription.
For International Orders, shipping will cost $16.00 per address.
When Your Order Will Arrive
In-stock orders in Canada will be sent Canada Post to arrive in 7-14 business days. Continental U.S. are shipped via Canada Post to arrive within 14-21 business days. Delivery to Hawaii, Alaska, and Puerto Rico takes up to 21 business days.
We can only tell you when your order was processed. Please contact us directly for this information.
Changing Your Address/E-mail, etc.
Click the "My Account" button at the top and log in. Select the appropriate option to make a change.
Viewing Existing Orders
Click the "My Account" button at the top and log in. Select "View your order history."
Changing Existing Orders
To make a change to an order that has already been placed online, please call our customer service representatives at 416-364-4433
email@example.com. You will receive a response from one of our Customer Service Representatives within 48 hours.
416-364-4433. Representatives are available to assist you Monday through Friday from 7 a.m. to 11 p.m., or Saturday and Sunday from 8 a.m. to 6 p.m. central time.
St. Joseph Media eStore
2930 14th Avenue
Markham, ON L3R 5Z8